Terms & Conditions

Please take the time to read terms and conditions. We may change the terms and conditions at any time. If we do so the amended version will be posted on the website.

Kik Butt Life is totally for ‘FAIR TRADE’.  We only buy from our suppliers who are ‘Fair Trade’.

 

Although we make every effort to keep sufficient stock of items listed on the website, occasionally we encounter unforeseen supply problems or sell out of certain products and sizes due to unexpected demand.

 

If we are out of stock of an item that you have ordered, you will be notified by email. Refunds for out of stock items will be processed as quickly as possible, but may take up to 3-5 business days.

 

Items will not be delivered on public holidays.
 RETURNS & EXCHANGES : If you are not happy with an item you have received, we will issue you with an online credit/ refund if you return the item to us in the manner set out below. Items can be exchanged.

 

 

 

If you would like to exchange – send your returns back to :
Kik Butt Life
1 Charles Court
R.D.2
Wanaka 9382
New Zealand

 

Original shipping charges are non- refundable.

 

Please send your parcel back to the address above following the same format. Please ensure that you fill out your returns form. We are not responsible for duties or taxes or any other fees when sending back to us.

 

* You must return your items to the address above WITHIN THE 14 DAY PERIOD FROM THE DAY YOUR ORDER WAS PLACED.

 

* ITEMS MUST NOT  be worn, altered or washed

 

* Items must be returned in new and unused condition and have all tags and original packaging attached

 

* Please note that the shipping charges or any related expenses (customs fees, etc) cannot be refunded

 

* Please note all shipping returns are at the expense of the customer

 

* Until the return item is recieved at Kik Butt Life it is your responsibility. We recommend track and trace.

 

* We offer a maximum of 2 exchanges  after your original order

 

* Kik Butt Life accepts no liability for any loss, damage, cost or expense (including any indirect or consequential loss or damage) to you or any other person that is caused by missed deliveries or re-delivery.

 

If you change your mind about an item you have purchased we can offer you an exchange for something else or issue you an online credit.

 

If you want a refund (where applicable) exchange or online credit it must be done within the 14 day period FROM WHEN THE ORDER WAS PLACED

 

PRIVACY : Kik Butt Life respects your right to privacy. We collect only the information necessary for us to complete your order or to contact you regarding the status of your order. So we guarantee that use of your personal information will be used by the Kik Butt Life team only.

 

CONTACTING US : We welcome any suggestions and comments you may have about your experience at Kik Butt Life. Please also contact us if you have any questions about our terms of use or any queries about this website

 

EMAIL : kirstin@kikbuttlife.com
PH : 027 229 8960
POST : Kik Butt Life
1 Charles Court
R.D.2
Wanaka 9382
New Zealand

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